Privacy Policy

Privacy Policy for Wasan Abaya

At Wasan Abaya, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or make a purchase with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, billing information, and any other details you provide when placing an order or creating an account.
  • Payment Information: This includes your credit card or payment method details. However, we do not store this information; all payment transactions are processed securely via trusted third-party payment processors.
  • Usage Data: We collect non-personally identifiable information about how you interact with our website, such as your IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and provide shipping and delivery services.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Personalization: To personalize your shopping experience and recommend products based on your preferences.
  • Marketing: To send you promotional emails or newsletters with updates on new products, discounts, or offers (you can opt out at any time).
  • Website Improvement: To analyze and improve the functionality and performance of our website.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. All sensitive information, including payment details, is encrypted using SSL technology. While we take reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party companies that assist in operating our website, processing payments, or delivering your orders.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to a court order or law enforcement request.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and actions. You can choose to disable cookies through your browser settings, but doing so may affect your experience on our site.

6. Your Rights

You have the right to:

  • Access and Update Your Information: You can view and update your personal details by logging into your account.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
  • Request Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.

7. Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to periodically review this page for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us at:

Email: info@wasanabaya.com
Phone: +971555118826
Address: UAE, Abu Dhabi.
Jordan, Amman.